• What’s the Alternative?

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  • Is it the message or the mode that counts?

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  • Tis the Season

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  • Asking for help – Assisted Connections

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  • Story shorthands make it easy to think along

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  • Knowing to Acting–playing it out matters.

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  • It’s a Process

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  • Stop thinking linearly!

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  • The think Different Test: Lessons Learned

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  • Chicago’s Traffic Concierge service

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